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Fact Sheets

Glossary of Dental Terms

Dental FAQ

  • Are Dental X-Ray really necessary?

    Yes. X-rays are the only way to diagnosis problems such as tooth decay, cysts, and abscesses that your dentist can not see by looking in your mouth doing only a visual exam. They are especially important in looking at children’s developing teeth and are used as an important screening tool to allow for early diagnosis before pain or tooth crowding (e.g., in the case of orthodontic treatment) becomes noticeable. The number of X-rays you will need and how often they will need to be taken depend on a variety of factors such as; age, their current dental health/needs as well as the external factors they may be exhibiting at the time they present for their appointment.

  • Will you take payment directly from my Insurance Company?

    We ask that our patients pay us directly and we will electronically submit your claim to your Insurance company using the internet service (where allowed by your provider). Most times, our patients report that their money is deposited into their accounts the next day! We accept Visa and Mastercard, so you can collect your points while waiting for your reimbursement to arrive. We also take debit, cash and personal checks which can be post-dated to allow for the payment to arrive from your Insurance Company if you need to mail your form in.

  • Do you accept new patients?

    Absolutely! Tell your friends, co-workers, neighbors and family about our office too, we’d be happy to welcome them as patients.

  • Do you offer any fees or discounts?

    Unfortunately, this is not something we can do. We charge the current year’s fee guide as laid out by the Ontario Dental Association. It is actually illegal to charge a lesser fee or offer a discount to patients who do not have insurance, and therefore our fees are the same across the board for all of our patients.

    If we didn’t answer your question here, please make sure to contact us. We’d love to hear from you! Contact Us

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